Terms of Service
AGREEMENT TO TERMS
These Terms of Service (“Terms”) constitute a legally binding agreement between you and EnergeniX™, regarding your access to and use of the website www.energenix.in (referred to as the “Site”).
By accessing or using our Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, you must not use this Site.
We may update these Terms at any time at our sole discretion. When we do, we will revise the “Last Updated” date at the top of this page. It is your responsibility to check this page periodically for changes. Continued use of the Site after changes are posted will constitute your acceptance of those changes.
The Site is intended for users who are at least 18 years old. If you are under 18, you are not permitted to use this Site.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated, all content on the Site — including but not limited to logos, product designs, images, icons, text, layout, graphics, and software — is the intellectual property of EnergeniX™ or its licensors and is protected by copyright, trademark, and other applicable laws.
You may view, download, and print portions of the content for your personal, non-commercial use only. You may not modify, reproduce, distribute, transmit, publish, license, create derivative works from, or sell any information or material obtained from the Site without our prior written permission.
USER REPRESENTATIONS
By using the Site, you confirm that:
You are at least 18 years old.
Any information you provide is true, accurate, and complete.
You will maintain the accuracy of such information.
You will not use the Site for any unlawful or unauthorized purpose.
You will not access the Site through automated or non-human means (e.g., bots or scripts).
Your use of the Site will not violate any applicable laws or regulations.
We reserve the right to terminate your access to the Site if any information provided by you is false, misleading, or violates these Terms.
USER ACCOUNTS AND REGISTRATION
You may be required to create an account to access certain features of the Site. If you register:
You are responsible for maintaining the confidentiality of your login credentials.
You accept full responsibility for all activities under your account.
We reserve the right to remove or modify any username that is inappropriate or misleading in our sole discretion.
PRODUCTS AND ACCURACY
We strive to ensure that all product descriptions, prices, and images listed on our Site are accurate and up to date. However:
We do not guarantee that product features, colors, or details will exactly match what is displayed on your screen.
All products are subject to availability.
We reserve the right to discontinue or change products, features, or prices without prior notice.
ORDER ACCEPTANCE AND CANCELLATIO
We reserve the right to refuse or cancel any order placed through the Site for any reason, including but not limited to:
Product unavailability
Pricing errors
Suspicion of fraudulent activity
Violation of our Terms
If your order is canceled after your payment has been processed, we will refund the full amount using the original method of payment.
PURCHASES AND PAYMENT
We accept the following forms of payment for your convenience:
Credit Cards
Debit Cards
Net Banking
Wallets
UPI
Cash on Delivery (COD)
All online transactions are securely processed via our payment gateway partner PayU.
By making a purchase on our website, you agree to provide current, complete, and accurate purchase and account information. This includes your billing address, contact details, and updated payment method, including card expiry dates. All payments will be processed in Indian Rupees (INR).
You agree to pay all charges at the prices in effect at the time of your order, including any applicable shipping fees. By placing an order, you authorize us to charge your chosen payment method for the full amount.
We reserve the right to:
Correct any errors in pricing or product information even after payment has been initiated or completed.
Refuse or cancel any order at our discretion, especially if it appears to be placed by resellers, distributors, or bulk buyers.
Limit purchase quantities without prior notice.
RETURN / REFUND / CANCELLATION POLICY
We aim for 100% satisfaction with every Energenix™ purchase. However, if you face any issues, please review our full Return and Refund Policy posted on our website before initiating a request.
For assistance with returns, refunds, or cancellations:
Email us: support@energenix.in
Call us: +91 9579870328 (Mon–Sat, 10 AM – 6 PM IST)
Our team is happy to help resolve your concern quickly and professionally.
PROHIBITED ACTIVITIES
You are welcome to use the Energenix™ website for browsing and shopping only. However, to maintain a safe and fair environment, the following activities are strictly prohibited:
Using bots, scrapers, or any automated systems to collect content or user data.
Attempting unauthorized access or making purchases under false identities or accounts.
Misusing the platform to spam, advertise, or conduct sales not approved by Energenix™.
Uploading harmful code, viruses, or disruptive scripts that affect site performance.
Framing, mirroring, or linking the website content without our written consent.
Pretending to be someone else or trying to use another user’s account.
Attempting to bypass security systems or manipulate site functionality.
Harassing, threatening, or abusing any Energenix™ team member or support staff.
Reverse engineering, decompiling, or tampering with the website code or functionality.
Using the site for any unlawful, unethical, or harmful purposes.
Violations of these terms may lead to account suspension, cancellation of orders, or legal action.
USER-GENERATED CONTRIBUTIONS
The Energenix™ website may allow you to interact with us and other users via blogs, product reviews, Q&A forums, testimonials, contests, or other interactive features (“Contributions”).
By submitting any Contribution (text, photos, reviews, suggestions, etc.), you agree that:
Your contributions may be public and viewable by other users and third-party platforms.
You grant Energenix™ a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, publish, and display these contributions for marketing, promotional, or operational purposes.
You are the original creator or rightful owner of the content and have all necessary permissions or rights to share it.
Your content does not infringe any intellectual property, copyright, trademark, or privacy rights of others.
You also agree that your Contributions:
Are respectful, honest, and relevant to the product or conversation.
Are not offensive, defamatory, threatening, obscene, or illegal.
Do not include spam, unsolicited promotions, or third-party advertisements.
Do not violate any applicable laws or these Terms of Service.
Energenix™ reserves the right to remove or modify any contributions at any time, without notice, especially if we determine that the content violates these terms or is harmful to our brand or users.
SOCIAL MEDIA & THIRD-PARTY INTEGRATIONS
If you choose to link your Energenix™ account with a social media platform (such as Facebook, Google, or Instagram), you give us permission to access certain information from that platform, including:
Your public profile info
Email address
Display name or profile picture
Friend or contact lists (if applicable)
This information helps us personalize your experience and may be used for account login, sharing reviews, or other features that involve social interaction.
Important notes:
You are responsible for maintaining compliance with your social media platform’s terms of use.
You can disconnect your social account from Energenix™ at any time via your account settings or by contacting us.
Energenix™ does not monitor or validate content pulled from your social accounts, and we are not responsible for its accuracy or legality.
If the third-party service becomes unavailable or your permissions are revoked, the linked features may no longer function.
We treat all social media data in line with our Privacy Policy, and we do not share your third-party data with external parties without your consent.
Submissions
By submitting any feedback, suggestions, ideas, questions, comments, or other input regarding the Energenix™ website or our products (“Submissions”), you agree that:
Your submissions are non-confidential and become the sole and exclusive property of Energenix™.
We may use, reproduce, publish, modify, adapt, or distribute your submissions for any purpose—commercial or otherwise—without compensation, credit, or acknowledgment.
You waive any moral rights in such submissions and confirm that your submission is original or that you have the legal right to share it.
We welcome your ideas and appreciate your input, but by sharing them with us, you agree that Energenix™ may use them freely.
Third-Party Websites and Content
The Energenix™ website may link to or display content from third-party websites, platforms, or providers (“Third-Party Content” and “Third-Party Websites”).
These third-party links and content are provided for your convenience only.
Energenix™ does not own, control, endorse, or take responsibility for the accuracy, policies, or practices of these external sources.
By accessing third-party websites or content, you do so at your own risk. Your use of such sites is governed by their own terms and privacy policies.
Any purchases or interactions with third-party services are strictly between you and the third party. Energenix™ will not be liable for any loss, damage, or issues resulting from such interactions.
🔐 SITE MANAGEMENT
At Energenix™, we are committed to providing a safe and smooth online experience. To maintain the integrity and performance of our website, we reserve the right—but are not obligated—to:
Monitor the website for any violations of these Terms of Use.
Take appropriate legal action against anyone who violates these Terms or any applicable law, including reporting such violations to relevant authorities.
In our sole discretion, restrict, limit, or disable access to any content, user submissions, or portions of the site as deemed necessary.
Remove or disable any files or content that are excessive in size or burdensome to our technical infrastructure.
Manage the website in a manner designed to safeguard our digital property and ensure optimal functionality.
⌛ TERM & TERMINATION
These Terms of Use remain effective while you access or use our website.
We reserve the right, at our sole discretion and without prior notice, to deny access to the website to any person for any reason—particularly if you violate these Terms, any representation, warranty, or applicable law. This includes blocking specific IP addresses, suspending your access, or terminating any associated accounts.
If your access is terminated, you are prohibited from creating a new account—whether under your own name, a false identity, or on behalf of another individual or entity.
We also reserve the right to pursue legal remedies, including civil or criminal actions, as deemed necessary.
🔧 MODIFICATIONS & INTERRUPTIONS
We may update, modify, or discontinue any part of the Energenix™ website at any time without prior notice.
While we strive to ensure constant availability, the website may experience downtime due to maintenance, server issues, or unforeseen technical problems. We make no guarantees that the site will be available at all times.
You agree that Energenix™ shall not be held liable for any inconvenience, loss, or damage caused by interruptions, delays, or suspension of service. These Terms of Use do not obligate us to maintain or support the site, nor to provide updates or new releases.
⚖️ GOVERNING LAW
These Terms and your use of the Site are governed by and construed in accordance with the laws of India. Jurisdiction for any disputes shall lie exclusively with the courts of New Delhi, India.
⚔️ DISPUTE RESOLUTION
Informal Negotiations
Before initiating legal action, the parties agree to attempt to resolve disputes through informal negotiations for at least 30 days after written notice is given.
Restrictions
Disputes must be handled individually. To the fullest extent permitted by law:
No class-action or collective arbitration is allowed.
No Dispute may be brought in a representative capacity on behalf of others.
Exceptions
The following types of disputes are not subject to informal negotiation or arbitration:
Issues relating to intellectual property rights;
Allegations of unauthorized use, privacy violations, theft, or piracy;
Requests for injunctive relief.
If this clause is found unenforceable, the Dispute will be resolved exclusively by courts in Mumbai , India.
📝 CORRECTIONS
The Site may occasionally contain typographical errors, inaccuracies, or omissions related to descriptions, pricing, and availability. We reserve the right to correct such errors at any time without prior notice.
⚠️ DISCLAIMER
The Site is provided “as is” and “as available.” Your use of the Site is at your own risk. We disclaim all warranties, express or implied, including but not limited to:
Accuracy or completeness of content;
Security or unauthorized access to servers or user data;
Any bugs, viruses, or harmful components;
Any third-party links, content, or transactions;
Any damage resulting from use of or inability to use the Site.
You are encouraged to use discretion and good judgment when interacting with third-party websites or services.
❌ LIMITATIONS OF LIABILITY
To the fullest extent permitted by law, Energenix™, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages — including but not limited to:
Lost profits or revenue
Data loss
Property damage
Any claims arising from your use of the Site
Even if we have been advised of the possibility of such damages.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EnergeniX™., its subsidiaries, affiliates, officers, directors, employees, agents, partners, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or in connection with:
Your use or misuse of the Website or any services offered;
Your breach of these Terms of Use;
Any violation of applicable laws, regulations, or third-party rights (including intellectual property rights);
Any content or information you submit, post, transmit, or otherwise make available via the Website;
Any intentional misconduct or negligence by you.
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with us in defending any such claims.
USER DATA
We may retain certain data you transmit to the Website for operational, analytical, and performance purposes. While we implement routine backups and industry-standard data protection measures, you are solely responsible for maintaining copies of any data or content you submit.
We shall not be liable for any loss, corruption, or unauthorized access of such data. You expressly waive any claim arising from such occurrences.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By visiting this Website, contacting us via email, or submitting forms online, you agree to receive communications from us electronically. You consent to the use of electronic records, communications, and signatures for all purposes related to your use of the Website, including agreements, orders, and notices.
This consent satisfies any legal requirement that such communication be in writing. You waive any rights under applicable law requiring non-electronic records or original signatures.
MISCELLANEOUS
These Terms of Use, along with any posted policies or legal notices, constitute the entire agreement between you and EnergeniX™. concerning your use of the Website. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other.
If any part of these Terms is found to be unlawful, void, or unenforceable, that portion shall be severed, and the remainder shall remain valid and enforceable. No joint venture, partnership, employment, or agency relationship is created between you and us by your use of the Website.
These Terms will not be interpreted against us simply because we drafted them. You waive any defenses related to the form of these Terms being electronic or unsigned.
CONTACT US
If you have any questions, concerns, or wish to make a complaint regarding your use of the Website or these Terms of Use, you may contact us at:
Energenix™
Email: support@energenix.in
Address: Kargil Chowk, Gadchiroli – 442605
Phone: +91 9579870328