🚚 Shipping Policy – EnergeniX™
Thank you for shopping with EnergeniX™ – Premium Stainless Steel Sports Bottles.
This Shipping Policy outlines the terms and conditions under which your orders are processed, shipped, and delivered via our website www.energenix.in (“we”, “our”, or “us”).
📦 Shipping Methods & Delivery Timelines
We are committed to delivering your order as quickly and safely as possible.
Shipping Partners: We work with trusted logistics providers across India to ensure reliable and timely delivery. Shipping method and partner may vary based on your delivery address and product availability.
Estimated Delivery Time:
Orders are typically processed and dispatched within 2–4 business days.
Delivery timelines vary by location, ranging between 7–15 business days for most regions within India.
Rural or remote locations may take longer due to limited logistics access.
Note: Delays may occur due to weather, festivals, public holidays, or courier issues. We appreciate your patience during such circumstances.
💰 Shipping Charges
Shipping charges are calculated based on:
Order value
Package weight and dimensions
Delivery location
Ongoing promotional offers (e.g., Free Shipping on orders above ₹ 999)
Final shipping costs (if any) will be clearly shown at the checkout before you confirm payment.
🚫 Shipping Limitations
Currently, we ship only within India.
Some PIN codes may not be serviceable due to courier limitations. If your location is undeliverable, our customer support team will reach out to you for an alternative solution.
Certain oversized or fragile items may have limited delivery areas or require additional handling time.
🔍 Order Processing & Tracking
Once your order is placed:
You will receive an Order Confirmation Email/SMS.
Upon dispatch, we will share a Tracking ID and Link via email/SMS so you can monitor your shipment in real-time.
You can also track your order anytime via the ‘My Account’ section on our website.
🕐 Order Status & Support
You may check your order status or raise delivery-related concerns by:
Logging into your EnergeniX™ account
Emailing us at support@energenix.in
Calling us at our customer support number : +91 9579870328
We’re here to assist you at every step.
🌍 International Shipping (Currently Unavailable)
At this time, we do not offer international shipping. For bulk or export-related inquiries, please contact our support team.
🛃 Customs & Duties
Not applicable as we ship only within India.
Should we begin international shipping in the future, all duties and taxes will be the responsibility of the buyer.
✏️ Policy Updates
We may update this policy as needed. Any changes will be posted on this page with immediate effect. Please review this policy periodically to stay informed.
📬 Contact Us
For any shipping-related queries, reach out to us at:
📧 support@energenix.in
📞 Phone support : +91 9579870328